Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving good quality support on time is our high priority, so we back up each Linux cloud hosting plan with a 1–hour ticket reply guarantee. The moment you supply a ticket or post an e–mail, our client customer assistance staff will do all they could do to offer the most acceptable solution to your case and to offer you help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any problem you might have associated with our offerings. We have got specialists working all the time to provide help and support when needed. You may use the ticket system or send us a message at any time, or grab the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while working within the Control Panel, you can always press the Help key and see your problem in the list of posts that will come up. We have also turned a number of the articles and reviews into videos. The collection of movies will load if you pick the Videos option located on the top right.